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tPoints suite of powerful business applications

tPoint's Solutions combines an agile database with powerful business applications and the benefits of cloud-based computing.

Media
  • Diary
  • Call Back
  • SMS
  • E-Mail
  • Dialler/Switch
Resource
  • Quotes
  • Scheduling
  • Expense Mgt
  • Employee Mgt
CRM
  • Integrated CRM
  • Client Mgt
  • B2B/B2C
  • Sales Mgt
  • Document centre
Compliance
  • Audit
  • Live Listening
  • Call Recording
  • Quality Control
  • NPS Measurement
Telephony
  • TAPI Integration
  • Hosted telephony
  • IVR/ACD
  • DMCC Integration
Call Management
  • Scripting
  • Workflow
  • Call Back
  • Queue mgt
  • Call Blending
  • knowledge base
Reporting
  • Standard Reports
  • Report Wizard
  • Dashboards
  • Advanced
Configuration
  • Automation
  • Admin Roles
  • Web Services
  • Data Import/Export
Security
  • Multi-tenanted
  • World Class data centre
  • Enterprise Firewalls
 
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